Introduction of Jackpot Jones Casino UK

Established in December 2017, Jackpot Jones Casino is already one step ahead in the world of unending pleasures. The casino unlike any other is birthed in the spirit of Cap’n Chris Jones; a man whose pirate life in the 80s is now virtualised in an online casino. The site design is pristine and exceptional. The theme is pirate related with images of treasure maps, gold, deserted islands and ship captains displayed on the homepage. Jackpot Jones Casino is operated by Netkan Ltd. It is licensed by the United Kingdom Gambling Commission as well as the Government of Gibraltar.

Game and Game Developers at Jackpot Jones

Jackpot Jones Casino is the embodiment of the immortalised life of a pirate whose kindness outlived him. They provide pirate-themed games as well as the conventional games found on most platforms. Some of the favorite games include Wild Seas, Gonzo’s Quest, Rainbow Riches, Zeus God of Thunder, Secret of the stones, Starburst, Pixies of the Forest, Golden Egypt, Lady of Egypt, Reel Rush, King Kong Cash, Golden Goddess, Star Lanterns, BlackJack, Roulette, Super Spinner and many more. So far, the site has fewer games when compared to most other platforms.

The rich user experience is powered by some top gage developers as expected.  Nektan, NetEnt, NextGen, Gaming, Novomatic and Aristocrat. However, the majority of the games are powered by Nektan. One of the challenges gamers experience is navigating their way to their favourite games as there are no categories. Most of the games also have the option of a demo version thereby allowing users to explore and have an excellent adventure while trying out new games.

Customer Support at Jackpot Jones Casino

Regardless of the nature of your challenge, Jackpot Jones Casino have well-trained staffs that are available handle them. Unfortunately, they are not available 24/7, and sometimes this can be a severe problem. They typically reply to their email within 24 hours depending on the number of emails on the queue. Their support service operates between 08:00 till midnight and the same also applies to their telephone and live help. The live help also offers an advantage of an almost instantaneous response although this also depends on the number of queries on the queue.

Furthermore, the FAQ section is also under the customer support section. Several generic questions and answers have been provided to provide a quick response to some common challenges that could be easily handled. Finally, Jackpot Casino apparently does not recognise the need for active social media presence. Social media presence on platforms like Facebook, Instagram and Twitter among others can be very pivotal to provide an enhanced integration between customers and support as well as among customers themselves. Customers also get to keep track of promotional offers and live updates. An upgrade will be an added advantage in the future.

Jackpot Jones – Payment methods and Security

Every online casino understands the need for security and anonymity, and Jackpot Jones is not an exemption. Customer information including login details and credit card details are kept safe and secure. The site is cloaked using 128 bit SSL encryption. Thus you can be assured that there is nothing to worry about. They use top payment options like Mastercard, Skrill, Neteller, Visa, Boku Pay by Mobile, Maestro and many more. Concerning other notable operators, the payment options are few.

The deposit is instantaneous; however, withdrawal time varies depending on the payment method. Minimum and maximum deposits range from £10 to £2000 daily depending on the payment option. The least maximum limit is set at £30 for Boku while Paysafe is set at £100. As regards withdrawals, payment is slow. They have a general pending time of 48-72 hours. Removal using credit card options typically takes between 5-6 days to complete. Most e-wallet withdrawal options like Skrill takes a little lesser time to complete. This usually takes between 4-5 days. They do not allow for a direct bank transfer. Additionally, as with most other operators, they also set withdrawal limits. The minimum withdrawal for all payment options is set at £20 while the maximum is set at £2000.

Campaign and Promotions at Casino Jackpot Jones

The offer from Jackpot Jones Casino can be summarized in one simple word ‘Incredible’. There is a welcome bonus package for your first three deposits. The world of online gaming is becoming very competitive with new casinos springing up each day. Jackpot Jones casino offers a whopping 500% bonus up to £500 on first deposits. All you need to do is meet the minimum initial deposit of £10 in order to qualify and also get 50 extra spins.

Afterwards, when you make your second deposit, you can claim 100% bonus up to £100. And then, finally, the third deposit of £200 or more provides you with a 50% bonus up to £100. Additionally, they also have the VIP loyalty program or the VIP club which is a league for the most loyal and devoted payers. It takes a lot to become a VIP member and the reward is quite amazing. As a VIP member you have a dedicated account manager and your requests are treated with special preference. You also get special promotional offers, birthday bonuses, and anniversary bonuses among others.

Summary of Jackpot Jones Casino

The casino is new and the developers tend to improve with each challenge encountered. The site offers a variety of games designed in a simple way to enhance gaming journey. Yes, the games might be few but there is no doubt that there will be more additions as time goes. So far, deposits and withdrawal can be done via a number of platforms. However, there is still a need for more payment options. Another area that needs improvement is the duration of payment.

Having to wait for over 72 hours to receive payment is quite disheartening. Their reward program is very attractive as they offer as much as 500% on first deposit. They also offer other huge bonuses to reward their loyal customer which is a good strategy.  Another area that needs improvement is their social media presence. The incorporation of social media will go a long way to help improve interactions among gamers as well as between gamers and support. Information is power and as such, it will also make it easier for gamers to be aware of new games and promotional offers. In all, there is always room for improvement and Jackpot Jones needs some to get to the level they really want to operate from.